Kuluttajansuojalaki (Consumer Protection Act)
In Simple Terms
Finland's comprehensive consumer protection law that implements EU consumer protection directives and provides additional national protections.
Formal Legal Definition
Kuluttajansuojalaki (38/1978) is the primary Finnish statute on consumer protection, covering marketing practices, unfair contract terms, distance selling, consumer credit, and remedies for defective goods and services.
Practical Example
Under the Consumer Protection Act, a Finnish online retailer must give consumers a 14-day right of withdrawal, provide clear pricing information, and cannot use unfair contract terms.
Why It Matters
This Act is the Finnish implementation of multiple EU consumer protection directives and is enforced by the Consumer Ombudsman (kuluttaja-asiamies) and the Consumer Disputes Board.
Related Terms
How snowLEX helps with Kuluttajansuojalaki (Consumer Protection Act)
snowLEX helps you navigate the Consumer Protection Act alongside the EU Directives it implements, showing how Finnish consumer rights compare with EU minimum standards.
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